Duty Manager

We looking for a full time  Duty Manager to join our vibrant and exciting team. We are a 1030 seat, five screen family-owned independent cinema in London’s ever-changing East End and the site has been entertaining customers for over 120 years. Alongside our commercial and indie film programme, we host a wide variety of events and festivals, from poetry slams and comedy nights to major film festivals, always ensuring we work closely with the local community. In addition to the largest auditorium east of Leicester Square, Genesis also encompasses Bar Paragon and Kitchen serving delicious cocktails and award winning food plus the Grindhouse Café serving locally roasted Nude Espresso coffee and pastries from the 150 year old Rinkoffs bakery.

Due to a period of growth we are searching for a driven individual with experience of leading a dynamic team and a passion for cinema to manage daily operations and grow with us.

The main job role will involve, but is not limited to the following:

  • Managing and motivating a team of up to 20 staff across multiple departments per shift.
  • Being proactive and reactive on a daily basis to all cinema operations.
  • Working closely with the venue management team to plan and organize over 100 events each year
  • Executing sales and promotional projects and activities
  • Training staff to provide the highest levels of customer service.
  • Ensuring cleanliness, food hygiene and health and safety procedures are met
  • Being responsible for venue, customer and staff safety and security
  • Managing and recording daily finances

  • Essential attributes the successful candidate will be able to demonstrate:

  • A passion for customer service and providing unique experiences with an eye for service and presentation detail
  • A deep passion and knowledge of film and cinema
  • Experience of leading a team during high volume and high pressure service periods within a cinema, theatre or entertainments venue
  • Experience of events management and handling of talent
  • An understanding of food hygiene, first aid and health and safety practices
  • Projection and AV experience desirable but not essential
  • Experience of working with box office and POS software
  • Experience of handling and recording daily finances

  • To apply please send your CV and a covering stating how your experience applies to the role and what you can bring to the team to

    This application period for this position will close at 9am on Tuesday 3rd April 2018.

    Kitchen Team Member

    Our kitchen offers an array of award winning meals and snacks from Wurst Hot Dogs and Pie Minister Pies to  Dhal Nachos and Vegan Pizzas ensuring we offer the highest standards of customer service possible. The open customer facing kitchen plays a key role in our daily cinema operations and our internal and external events program.

    Duties include:

  • stock management and rotation
  • Maintaining cleaning and food safety standards
  • Improving service procedures and standards
  • Customer service
  • Food preparation
  • food service for catered events

  • This role is ideal for someone with kitchen experience in a customer facing environment, although full training will be provided to the right candidate.

    If this sounds like the role for you please email your CV & Covering letter to stating kitchen staff in the subject line.

    Rate: competitive.

    We are always on the look out for exciting new people to join our team. If you would like to be considered for a role across any of our customer service areas please send you CV and a short covering letter to